Marketing is the art of making people feel seen, heard, and inspired to act.

Throughout my career, I've always been drawn to creating content and strategies that actually make an impact—helping brands connect with their audience in a way that drives real results.

From leading teams at Semrush- bettering the UX, CS processes, and workflows to crafting high-converting content at GetPhound, I thrive on blending creativity with data to drive business growth.

MY EXPERIENCES

  • Semrush logo with orange design elements on a purple background.

    SEMRUSH

    Customer Quality Manager (QA) | Workload Distributor | Customer Success Rep

    I led customer quality and support operations at Semrush, managing a global team of 11 reps and stepping in as team lead when needed.

    I created and owned a role focused on process optimization, team coaching, and onboarding, improving internal workflows through A/B testing, performance tracking, and cross-team collaboration.

    LEARN MORE
  • Blog for ScalpMasters Client

    GETPHOUND

    Freelance Content Strategist + Writer

    Increased organic visibility through targeted SEO blog content for GetPhound, a Conshohocken-based marketing agency.

    I identified high-value keywords and crafted search-intent-driven content that supported local SEO growth and captured each client’s unique brand voice.

    Client Blog
  • SEO AUDIT REPORTING

    REPORTS

    Audit Reports

    I deliver detailed, tailored SEO audits that uncover technical issues, content gaps, and key opportunities, equipping teams to take clear, strategic action that improves search performance.

    I'm well-versed in on-page and technical SEO best practices and eager to apply that knowledge to help teams identify and resolve the issues that hold their sites back.

    Client Audit